Stardog Cloud front end login intermittently available

Incident Report for Stardog

Resolved

Our authentication provider (Auth0) has resolved their issue. Details of that problem available here: https://status.auth0.com/incidents/41gk3rcgm9vg

Posted Mar 13, 2023 - 12:42 EDT

Monitoring

We continue to see a decline in login failures however our upstream authentication provider continues to report elevated error rates. We are monitoring the situation.

Posted Mar 13, 2023 - 12:28 EDT

Update

Our upstream authentication provider auth0 is currently experiencing elevated error rates which may impact customers attempting to log in.

Posted Mar 13, 2023 - 12:14 EDT

Investigating

The stardog cloud front end https://cloud.stardog.com is returning intermittent errors. We are currently investigating.

Posted Mar 13, 2023 - 12:09 EDT

This incident affected: Stardog Cloud frontend.